Information we collect
We may collect account information such as your name and email address when you subscribe or contact us. We may also receive routine information that you choose to place in your Slowbloom journal, including habit entries, personal notes, mood observations, energy notes, sleep notes, and reflections. We collect only what is needed to provide the service, operate accounts, support subscriptions, and respond to requests.
How we use information
Account information is used to provide access, deliver activation details, process subscription administration, and communicate service information. Journal information is used to provide the features you select, including tracking and reflection tools. Journal data is not sold and is not used for advertising. We do not present Slowbloom as a clinical service, and the product is not designed to make medical determinations.
Privacy of journal data
Your journal is private by default. We do not sell journal data or use it for advertising. You can fully export and delete your records using the available account controls. If you contact support about deletion, we may need enough account information to verify the request before acting on it.
Cookies and analytics
Slowbloom may use cookies or similar technologies to keep the site functional and understand general traffic patterns. The cookie banner allows you to accept or decline optional analytics-related cookies. Essential storage used for features such as basket state and consent preferences may remain necessary for the site to function.
Service providers and security
Payment, email, hosting, analytics, and other operational providers may process information when needed to deliver the service. We use reasonable administrative and technical safeguards, but no internet service can promise absolute security. Access to journal information is limited to the purposes required to operate the selected features.
Your choices
You may request access, correction, export, or deletion of personal information. You may cancel your subscription through your account. You can also control optional cookie consent through the site's cookie prompt. Requests can be directed through the contact page.
Changes
We may update this policy when our practices or legal obligations change. The date at the top indicates the most recent update. Material changes will be communicated through appropriate service channels.