30-day guarantee
We offer a full refund within 30 days of any payment, no questions asked. Refunds are returned to the original payment method within 5-7 business days.
How to request a refund
Contact Slowbloom through the Contact page and include the account email associated with the payment. A request should identify the relevant transaction when possible. We may ask for information needed to locate the payment, but the refund policy does not require you to provide a reason.
Subscription cancellation
A refund request and a cancellation are related but separate account actions. Cancelling stops future renewals according to the subscription schedule; the 30-day guarantee addresses eligible payments already made. Your account may retain access through the applicable billing period unless a refund is processed with an earlier termination.
Refund method and timing
Approved refunds are returned to the original payment method. We target 5-7 business days after the refund is issued, although the final posting time can depend on the payment provider or financial institution.
Promotional discounts
If a promotional code such as BLOOM10 reduces the first month's charge, the refundable amount is the amount actually paid for that transaction, subject to the 30-day policy.
Questions
For questions about a refund, billing date, cancellation, or account access, use the Contact page. Slowbloom support can help identify the subscription record and explain the status of a request.