30-day guarantee
We offer a full refund within 30 days of any payment, no questions asked. Refunds are returned to the original payment method within 5-7 business days.
How to request a refund
Contact Slowbloom through the Contact page and include the account email associated with the payment. A request should identify the relevant transaction when possible. We may ask for information needed to locate the payment, but the refund policy does not require you to provide a reason.
Subscription cancellation
A refund request and a cancellation are related but separate account actions. Cancelling stops future renewals according to the subscription schedule; the 30-day guarantee addresses eligible payments already made. Your account may retain access through the applicable billing period unless a refund is processed with an earlier termination.
Trial period
The 14-day trial is free. No credit card is required and nothing is charged during the trial. Because no payment is taken during the trial, there is no trial payment to refund.
Refund method and timing
Approved refunds are returned to the original payment method. We target 5-7 business days after the refund is issued, although the final posting time can depend on the payment provider or financial institution.
Promotional discounts
If a promotional code such as BLOOM10 reduces the first month's charge, the refundable amount is the amount actually paid for that transaction, subject to the 30-day policy.
Questions
For questions about a refund, billing date, cancellation, or account access, use the Contact page. Slowbloom support can help identify the subscription record and explain the status of a request.